Shipping & Delivery
All orders are dispatched from our warehouse in Europe. The shipments are fully tracked—from our door to yours.
Orders need 2-3 business days of processing before they ship out. Please remember shipping time doesn't include these processing days.
For items marked as “pre-order”, please check the ship-out date on the product page.
Shipping Times
Germany:
- Standard: 3-7 business days
- Priority: 3-5 business days
- Express: 1-2 business days
Europe:
- Standard: 3-9 business days
- Priority: 3-5 business days
- Express: 2-3 business days
Rest of the World:
- Standard: 10-20 business days
- Priority: 3-5 business days
- Express: 2-5 business days
Please note that shipping providers are extremely busy during this time, and some orders might experience a delay on top of usual delivery times. If your order is late, please allow 5-10 days more than indicated in standard shipping times before contacting our customer service. Thank you for your understanding.
Shipping Prices
- Standard Delivery - 5.95€ | Free for orders above 70€*
- Priority Delivery - 11.95€
- Express Delivery - 14.95€
* Free shipping exclusions may apply to Canary Islands
Customs/import fees are the recipient's responsibility and are imposed by the country's regulations to which the goods are shipped to.
Tracking
All orders are 100% tracked. You’ll receive an email with a tracking number and a link to track your parcel once your order leaves our warehouse. Please allow 24-48 hours for the tracking link to start showing shipping information.
